Navigating Deep Ellum isn’t nearly as hard as you think!
- Metered spots run from 6:00pm to 12:00am – that means do not pay before 6:00pm.
- Generally, the parking lots are $2 on weekdays and $5 on nights and weekends to park; however, lot prices vary, so pay according to signage on the specific lot. Take a moment to observe your surroundings and ensure that you’re not overpaying or paying an unofficial attendant.
Deep Ellum Rideshare Designated Drop Off/Pick Up Zone Pilot
To ease congestion and related public safety concerns as well as improve the customer experience, Deep Ellum is piloting designated rideshare drop off and pick up zones beginning on April 18, 2019.
The 5 designated zones will provide rideshare customers access within 1 to 2 blocks of their desired destination in Deep Ellum while improving traffic flow and emergency vehicle access, especially in the core area of congestion in Deep Ellum (on Main and Elm Streets between Good Latimer Expy and Malcolm X Blvd, see map here). The Dallas Police Department and Deep Ellum Foundation’s Deep Ellum Public Safety Program team will support patron wayfinding and enforce these zones’ use during Deep Ellum’s busiest nights and weekends. If you need assistance, they’ll be available until 4:30am on Friday and Saturday nights as this pilot is launched. If you have an emergency, dial 911.
While the new rideshare zones will be available for customer convenience and accessibility 24/7, it is important to note enforcement will be focused upon Deep Ellum’s most congested hours in the late evenings including weekend nights. There will also be a 30-day grace period during which drivers will receive warnings before being ticketed for non-compliance. If you are a person with disabilities or are an employee getting off late at night (e.g. after 3:30am), you may call your driver and will not be prevented from meeting your ride directly at your location due to this pilot program. This is intended as a service for Deep Ellum to improve the experience for everyone.
The Deep Ellum Rideshare Designated Zones pilot is being launched as a result of feedback we received from Deep Ellum businesses, residents and stakeholders. Transportation and mobility challenges such as congestion and parking were cited as the #1 improvement that could be made for the neighborhood. This is one step toward improving the transportation experience and safety for all in Deep Ellum but it will only work if we work together. If you live, work, or play in Deep Ellum, we need your help! This is the first program of its kind in the region outside of DFW airport and we ask for your support, your continued feedback and your engagement to help this pilot achieve our collective goal.
Please feel free to message us on social media or at email@example.com to share your experience and questions regards the pilot program. Thank you!
Deep Ellum Rideshare Designated Drop Off & Pick Up Zones Program Plan FAQ
Q: During which hours will these designated zones operate?
A: The zones will be in effect 24 hours, 7 days per week upon implementation. As this is a pilot program, the zones may expand slightly or shift shortly after implementation as the performance of the program is assessed. The goal will be to get rideshare customers to and from Deep Ellum quickly and efficiently while maintaining the flow of traffic throughout the neighborhood and especially on Main and Elm Streets between Good Latimer Expy and Malcolm X Blvd. The simple 24 hour, 7 days per week zone designation will help ensure the public’s awareness and use of the zones as well as mitigate logistical challenges such as towing which may impede the zones’ proper function. While the new rideshare zones will be available for customer convenience and accessibility 24/7, it is important to note enforcement will be focused upon Deep Ellum’s most congested hours in the late evenings including weekend nights. There will also be a 30-day grace period during which drivers will receive warnings before being ticketed for non-compliance.
Q: Where will rideshare vehicles wait to be connected with riders? Will staging areas be offered?
A: Rideshare staging areas (where drivers may wait outside of the core area of activity in Deep Ellum to be connected with a rider) will be designated along Main and Commerce Streets between Cesar Chavez Boulevard and Good Latimer Expressway underneath highway I-345. Staging areas are not for rideshare drivers to park nor leave their vehicles. Rather, the areas will provide for shared use of the public right-of-way for rideshare staging along with other uses including biking in the bike lane available on Main Street.
Q: How will the zones be identifiable by customers and drivers alike? What infrastructure will be used?
A: The zones will be identifiable via new, green-colored city signage stating the areas are designated for ride drop off/ pick up or rideshare driver staging (where they may wait outside of the core area of activity in Deep Ellum to be connected with a rider). Wayfinding signage will also be placed within the core area of activity and nearby the zones to direct customers and drivers. The Deep Ellum Foundation will supply A-frame signage to designate zones as well as flyers for businesses to distribute and have additionally worked with area property owners, The City of Dallas Department of Transportation, and Oncor to provide enhancements such as heightened lighting to draw attention to the zones.
Q: How will persons with disabilities preventing them from walking be accommodated?
A: Persons with disabilities may bring their government issued “accessible placard” (such as a vehicle tag hung upon car rearview mirrors to access wheelchair accessible parking) illustrating their need for accommodation. Upon displaying one of these, officers and security guards will enable persons with disabilities utilizing rideshare services to be dropped off/ picked up without requiring use of the designated zones. Officers will use their discretion to enable access to persons with disabilities if an accessible placard is not presented.